By properly engaging your new employees, you have the opportunity to foster a long-lasting and dynamic relationship with your company. Anticipate hiccups, and understand that while there’s bound to be a learning curve, everyone is on the same team. Invest in your new employees, and you’re bound to see ample return. It can be time-consuming and stressful to review and sign every form, especially if you’re anticipating printed documents.

remote onboarding best practices

Given the remote work environment, it is more difficult to create a positive experience due to the lost communication. So, we need to create a sense of belonging through structure, information, engagement and involvement. It is proven that companies with a strong onboarding process improve both retention and productivity. Employee-centric onboarding is very important for overall company success as well.

Remote Onboarding Best Practices And Ebook

Employees that feel like they fit are more likely to remain in an organization. To help your new members fit in, provide them with valuable information about the company. Let them know about your company’s vision, mission, goals and values.

This will ensure that nothing is forgotten, which is easy to do especially if you are hiring many roles at the same time. A robust employee-centric onboarding process will ensure that employees understand their job requirements in a structured way and have a clear grasp of the role expectations. New remote employees should have access to all necessary tools and hardware as soon as possible. Once sent, ask them to confirm their receipt of the materials and prompt your IT department to assist if needed. Be sure to provide baseline technologies, like a laptop, charger, mouse and keyboard. However, all of the steps that would occur on-site instead happen via video calls, pre-recorded sessions and other remote onboarding systems.

What Are Hybrid Teams And How To Manage Them Effectively

But providing such processes virtually can be a new concept for managers doing it for the first time. According to research, new hires normally know whether they will stay with the company just within the first few weeks, so it’s key to nail your onboarding process to engage the new hire. Most company knowledge base softwares allow you to set user permissions so you can consider granting early access to particular areas of your knowledge base to the new hires. For examples, information about your business culture and vision, common FAQs such as who to contact, company policy / benefits, etc. Managers who don’t know how to manage remote employees can increase stress for both the employee and the manager. For example, recently, a new remote engineer on my team was relocating from Brazil to Canada.

Roll out a comprehensive program that includes various elements of this onboarding checklist with Zenefits. New hires will be prompted to complete different types of challenges and tasks like snapping photos, taking videos, answering questions, providing feedback, scanning QR codes and more. But for onboarding remote employees, the process may appear to be a bit more involved. Filo offers incredible services that can help make this crucial process painless and intuitive. We’re going to take things back a notch and break down everything you need to know about the virtual onboarding process. Onboarding is everything that involves your new employee starting and settling into their new position at your company. It consists of a range of tasks you’ll need to complete so your employee can learn policies and procedures about the company and get to know their team and the company culture well.

Unfortunately, they usually don’t yet know anyone at the company to talk to. Invite anyone who participated in the interview process to send the new employee an email or note explaining why they’re excited to have them on the team. We have some virtual documents, but the onboarding user experience could use some work. The energy has to be there as if you were actually together in-person for a new hire onboarding. Learn how to put together confidentiality training in your workplace so all employees will understand this vital policy & procedure training. It can be more challenging if you aren’t seeing each other regularly in the break room or hallways but there are still plenty of ways to connect with people at your new workplace. Try to meet with your colleagues regularly to mimic the short, informal interactions you’d have in person– this can be quick 10- to 15-minute one-on-one discussions.

Phase 5: Onboarding And Orienting Remote Employees In The First Weeks

Give them time to go through your materials and get familiar with your processes. The goal of using remote tools is to ensure seamless communication and collaboration.

If they haven’t, you need to ensure that they do and then identify how you can improve your existing orientation program. These reviews are vital to avoid future mistakes and make the onboarding process more effective. The new hires should receive all necessary hardware, including computer, mouse, cable, USB sticks, phone, etc., on the very first day.

Collect Feedback Constantly

Here are dozens of surprising onboarding statistics that will help you combat the Great Resignation. IntegrationsDrive more engagement in money-saving programs throughout the year. You should be prepared to constantly make adjustments, especially if remote work is new to you. Set up a regular check in with yourself to note what is working well and what isn’t so you can adjust as necessary. The latest news, articles, and resources, sent to your inbox weekly.

  • Having all this configured beforehand can help lighten the load when new employees are likely to have plenty of job-specific information to digest.
  • The onboarding process actually begins with the recruitment process, especially for candidates who are new to the remote working environment.
  • For those comfortable with it, it’s a chance to showcase what they’ve done early on and reinforces that the team cares about their work and impact.

You need to regularly review and update the process while taking your employees’ feedback into account. During the onboarding process, new hires prefer interactive onboarding groups and informative intro meetings. They also want comprehensive training on the work they’re going to do. New hires also wish to have as many basic tasks as they can handle to understand the processes involved in real work. Remote onboarding can last from a few weeks to 6 months, depending on the nature of the job and experience of the new hire.

Establish Regular Check

Even the pandemic and working from home became the norm, onboarding was both a fragmented and confusing process. This is because it was built around the process and not employee needs. The priority was ticking off various onboarding steps – for example HR checks, IT checks, line manager induction without a sense of cohesion between the departments. This meant the process felt disjointed for the employee, who often felt lost. Find out our best practices for remote onboarding, including pre-onboarding, designing an onboarding workflow and tips for success.

  • If your team conducts webinars for customers, you could also use your webinar software to create educational learning sessions for remote employees.
  • The hybrid work model will be part of most employees’ careers forever.
  • Making sure your process is streamlined and simple is essential to ensuring that your employees can have a smooth transition into their new environment.
  • You can also share an employee handbook with the new remote worker and their managers, detailing every step of the process.
  • Instead, new employees can use your internal knowledge base to access all the information they need in just a few clicks.

We’ve highlighted some of the most indispensable elements to successfully onboard remote employees. Keep these in mind when creating your onboarding process, and you can set the stage for healthy, long-term professional relationships with all your new hires. The virtual onboarding process only poses more challenges for your new remote workers, making the first month that much more important. Use these resources for remote employee onboarding to set your new hires up for success and helping them to avoid feeling isolated or cut off from the team or any support. Remote employee onboarding checklist which serves as their guide during onboarding. When you can onboard with a cohort, you give your employees someone else to lean on.

He had a list of potential apartments to rent in Ottawa, but he didn’t know the city and wasn’t sure which spot would be the best fit. The sense of collective outreach gave everyone a stronger feeling of belonging. Do you know how many people leave or plan on leaving their company in the first 6 months of working there? A great way to avoid remote onboarding best practices high employee turnover is to set clear goals for their future within your company. But checking in with your new hire after a few weeks is a good way to show continuous support—and get feedback on the onboarding process. Face-to-face meetings are crucial to encouraging employee engagement and a building sense of community in your workplace.

remote onboarding best practices

Research shows that the best employee onboarding programs extend from 90 days to a year. So that new remote employees feel fully trained and capable to do their very best. These remote onboarding processes have eased the transition of joining a new team and feeling like you have support and camaraderie, all from your home office with a sleeping 2-year-old in the other room. Employees are twice as likely to seek out another job if they have a bad onboarding experience, so starting out on the right foot saves your company time, money, and having to retrain new hires frequently.

According to our recent onboarding statistics report, 2 in 5 employees don’t receive employee benefits information before their first day. Because employees also told us they’re incredibly confused about their benefits, and they’re not getting enough information or education from their employers during onboarding. Luckily, we have some tips to help ease your remote onboarding journey and ensure you get started on the right foot as a new employee.

It can be overwhelming for new hires to complete all the training at once. With virtual training for new remote hires, you should go beyond your regular training and HR departments. Your existing employees have experience and expertise in your internal processes. As such, they are in a good position to share useful tips through videos and webinars with new hires. Just like the conventional onboarding process, you need a clear plan for onboarding virtual hires. For best practices, the process needs to be repeatable and consistent to ensure efficiency every time you onboard employees. For example, video conferencing tools like GoToMeeting or Cisco WebEx allow you to host live presentations on various topics.

Best Practices For Remote Employee Onboarding

By constantly evaluating and improving the onboarding process, you can help remote workers adjust to their new roles easily and refine for future remote hires. It’s also important that virtual workers get a sense of how your organization looks and operates–because even if everyone is operating remotely now, that will eventually change. If you already have images or videos from inside your offices, you can prepare virtual tours that give remote workers a sense of the company environment. A virtual walk-through that allows remote workers to see co-workers in action, even if it’s not a current video, may still help to reduce feelings of isolation. Typically, teammates meet new team members on their first day in the office. The new hire spends a few minutes in each breakout room getting to know the small groups better. He’s also testing out meeting pods where the new hire joins two new colleagues for an informal chat.